Job Vacancy For Customer Service Officer

Job Description



• Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

• Suggest solutions when a product malfunctions

• Handle product recalls

• Attempt to persuade customer to reconsider cancellation

• Identify and assess customers' needs to achieve satisfaction

• Build sustainable relationships of trust through open and interactive communication

• Provide accurate, valid, and complete information by using the right methods/tools



Qualification Required & Experience



• Multitask

• Attention to Detail

• People Oriented

• Diploma or higher

• Organizational Skills

• Ability to Work Under Pressure

• Computer Skills

• Minimum of 1 year work experience



Location: Accra Central



How To Apply For The Job



C.V.s should be sent via:



[email protected] indicating the position as the subject of the e-mail



Closing Date: 30 December, 2022

https://hotjobsghana.com/job-vacancy-for-customer-service-officer/